☰
China Post: 86 10 11185 EMS: 86 10 11183
  1. Home
  2. Q & A

Didn't get shipping

|

My order went to the wrong city and address today i want an explanation and for my order to be sent to Edmonton Alberta

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?
How do I track a package from China?

1 Answer(s)

user
Hi Staxx888,

If it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact USPS to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

Related Questions

my package didnt came (1 reply)

Im writting you because my package didnt came.
And contact is china post.
Do you have any answer for me why i didnt get the package?
i buy the package on amazon.

My id: 655224789
Juš Dolničar

Thanks for answering my questions

hi guy's i ordered a shipping but it's still didnt arried (3 replies)

here is the tracking number UH723599445TR

i didnt got my parcel (2 replies)

i didnt received my parcel still after 78 days ????
it is still not deliverd UR078212728CN

Its been almost 3 months i still didnt get my parcel yet (4 replies)
Lost package (1 reply)
About shipping (1 reply)
Package didnt arrived (2 replies)
its been over a year and i still didnt receive (1 reply)

Answer This Question

You are not allowed to post or reply questions at present. Thank you for your cooperation.
Thank you！Your answer has been posted successfully!

China Post Tracking

Recommended Articles

Why is my package stuck in transit?

How to send parcels to foreign countries by china post

How long does it take to ship via China Post?

Why can't I track my china post package?

How do I track a package from China?

Wrong parcel address. How to change it?

China import and export regulations 2021

Hot Topics

Where is my package? (135 replies)
Is my EMS package lost? No movement on tracking in two weeks. (63 replies)
My wish parcel is stuck at destination country post for a month (60 replies)
Shein package has been stuck in "International Warehouse" (Shipping) (55 replies)
the steps of shipping (40 replies)
why is there no information on my package? (39 replies)
ePacket tracking # prefix "LZ" and "LO" (38 replies)
says airline starts shipping (29 replies)