Didn’t receive my irder
Asked by Patty |
0
My Tracking # ZP01245850001
Says it was delivered 4-15-25 but it wasn’t. Who do I contact for help with this?
Says it was delivered 4-15-25 but it wasn’t. Who do I contact for help with this?
You may get the answer from the following articles:
1 Answer(s)

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about where it was delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
Order number: ZP01245850001
Package status: Successfully signed for (19 days)
Country: China -> Unknown
2025-04-15 15:20 60016 Des Plaines, Delivered [60016 Des Plaines]
2025-04-15 10:11 60016 Des Plaines Outbound delivery., Outbound delivery [60016 Des Plaines]
2025-04-14 11:10 Des Plaines Arrived at the post office., Destination transfer [Des Plaines Arrived at the post office.]
2025-04-13 10:28 Des Plaines In Transit to, Trunk transfer
2025-04-11 11:21 Illinois Departed Regiona, Destination transfer [Illinois Departed Regiona】
2025-04-10 12:17 Illinois Arrived at Regio, Destination Transfer【Illinois Arrived at Regio】
2025-04-09 10:18 Illinois In Transit to Ne, Trunk Transfer
2025-04-08 14:19 Illinois In Transit to Ne, Trunk Transfer
2025-04-06 11:18 Illinois In Transit to Ne, Trunk Transfer
2025-04-04 13:22 US Departed Regional Faci, Destination Transfer【US Departed Regional Faci】
2025-04-02 10:09 US Arrived at Regional Fa, Destination Transfer【US Arrived at Regional Fa】
2025-03-31 12:08 US Flight has arrived, unpacking, express delivery arrived at the processing center, Express arrives at processing center [US]
2025-03-30 04:44 Shanghai, departure [Shanghai]
2025-03-30 00:56 Shanghai, export customs clearance completed [Shanghai]
2025-03-29 21:04 Shanghai, express arrives at the customs of origin [Shanghai], waiting for customs clearance
2025-03-28 18:38 Wenzhou, express leaves processing center [Wenzhou]
2025-03-28 14:10 Wenzhou, express arrives at processing center [Wenzhou]
2025-03-28 11:54 Wenzhou, mail leaves [Ruian Henghe Collection and Delivery Department], and is being sent to [Wenzhou International]
2025-03-28 11:53 Wenzhou, The mail has been sorted at [Ruian Henghe Collection and Delivery Department] and is ready to be sent
2025-03-27 21:41 Wenzhou City, China Post has received the mail