Didnt receive my package

Asked by Rezaur Rahman | 6/16/2020 6:36:02 AM

Hello. My tracking number is LA096862645CN.
i have not received the package but the Ali express site says its been delivered.
But, today ( 16 June 2020) I have not received any package from Ali express.
What should I do now?
I am in Malaysia and my phone number +60173928570.
Thanks.

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1 Answer(s)

Daisy 6/19/2020 7:38:31 PM

Hi Rezaur Rahman,

It was delivered on June 16 by Pos Malaysia. You need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Pos Malaysia to reflect the problem and check it for you as soon as possible.

Number: LA096862645CN
Package status: Delivered (106 Days)
Country: China -> Malaysia
2020-06-16 12:25, Caw. Serahan Seri Kembangan A, Item delivered to mdrop
2020-06-16 08:54, Caw. Serahan Seri Kembangan A, Item out for delivery
2020-06-15 10:16, Caw. Serahan Seri Kembangan A, Arrive at delivery facility at
2020-06-12 19:25, Caw. Serahan Seri Kembangan B, Item dispatched out
2020-06-04 21:34, Pusat Mel Nasional, Consignment dispatch out from Transit Office
2020-06-04 10:08, Pusat Mel Nasional, Consignment received and processed from posting at Post Offices
2020-06-03 14:56, MYKULA, Item departed to domestic location
2020-06-03 14:54, MYKULA, Release from customs clearance (Import)
2020-06-03 09:53, MYKULA, Clearance by Postal for customs inspection (Import)
2020-06-03 09:52, MYKULA, Item arrived at
2020-04-16 10:07, CHINA, Item en route to MALAYSIA
2020-04-16 10:04, CHINA, Item en route to MALAYSIA
2020-03-12 08:59, CHINA, Item en route to MALAYSIA

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