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Didn’t receive my parcel

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My parcel tracking number is AS810622537CN. I ordered it 1 month ago and till 20th December it was showing first in-transit and then out for delivery and today on 26th December it’s saying successfully delivered but I haven’t received it and none of my neighbors. Therefore please look into this matter and reply me as soon as possible.

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1 Answer(s)

user
Hi Preet Kaur,

According to the tracking information, AS810622537CN was delivered on Dec.24. If you don't get it, you need to contact the seller to ask for the new tracking number in UK. Then, you need to use the number to check with Royal Mail. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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My package it shows that parcel is successfully delivered but I didn’t get any call or something to receive it and i also check my door and everything there is nothing. When I’m trying to open the website for tracking it’s not working like it’s not showing anything. Can u guys let me know what's going on? I can’t find any way to contact the shipping holder or someone who is responsible for this. I need my money back or either i want my package. I waited for this parcel for 1 month.
AT089731278CN that’s my tracking number i didn’t even who is my sender or who ahould I contact for this.
Thank

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