Hello, I made an order about 2 months ago and still haven’t received it. I’ve ordered many things from the site after this order and all of those have arrived. Any ideas on what could’ve happened?

Tracking : EV990332136CN

Thank you for any help you can provide.

Hello,
Order number : AS811560236CN
It says delivered, I want to know delivered to where ? What's the address it got delivered to ? is there a proof of delivery (my signature maybe !) ?
Also who is the carrier inside Germany ? if it's delivered to it, where did it get delivered ?

According to your tracking the order was delivered on the 20th April at the designated address. However this has not been delivered. Who are the courier I could contact to find out where they delivered the item to.

Yours
Antony Lewis