EW171520744FR - Undelivered
Asked by Clement |
0
Hello,
My package show undelivered status, what should I do to get it ? Tracking number is EW171520744FR.
Many thanks.
Clement
My package show undelivered status, what should I do to get it ? Tracking number is EW171520744FR.
Many thanks.
Clement

It's waiting for the receiver to submit customs declaration materials now. You need to let the receiver to help you submit in time.
Tracking Number: EW171520744FR
Package Status: Delivery Failed (11 days)
Country: France -> China
China Post:
2026-04-06 13:15 Guangzhou 51040075, you need to submit customs declaration materials or go through return procedures
2026-04-05 16:07 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2026-04-05 15:48 Guangzhou City 51040034, retained by the Import and Exchange Bureau
2026-04-01 07:21 Sent to carrier
2026-03-31 17:38 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2026-03-31 14:40 Arrive at the Overseas Export and Exchange Bureau
2026-03-30 10:06 【France】Received
La Poste (Colissimo):
2026-04-05 15:48 CN, We came by but we were unable to deliver your package to you. It will be sent to your collection point.
2026-04-05 15:47 CN, The import/export formalities for your package have been completed and it continues to be transported.
2026-04-04 12:08 CN, Import/export formalities are in progress on your package.
2026-04-03 23:29 CN, Your package continues its journey to its destination territory.
2026-03-31 17:38 EN, Your package is ready to leave its shipping territory. It will be handed over to the carrier for delivery.
2026-03-31 10:03 EN, Your package is in transit on our logistics platforms.
2026-03-30 22:43 EN, Your package is in transit on our logistics platforms.
2026-03-30 10:06 EN, Your package has been dropped off at a postal point.
2026-03-29 11:04 FR, Your Colissimo will soon be entrusted to us! It is being prepared by your sender.