Undelivered parcel

Asked by Brian | 5/8/2020 3:43:25 AM

Hi
I’ve been waiting for a parcel that seems to be sitting in a facility in Shanghai since the 24th of April & hasn’t moved since. Can I get some feedback on this situation & when the estimated time of delivery is as it’s been over a month since I’ve purchased this item ?
My tracking number is EV750799392CN
Thanks

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3 Answer(s)

Daisy 5/8/2020 6:58:25 PM

Hi Brian,

Due to the coronavirus, packages are processed slowly. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

Tee 5/11/2020 6:03:33 AM

Undelivered parcel at the Post Office.
Tracking number CH096721130US is showing undelivered at the post office in China.

Pls update me.

Daisy 5/11/2020 9:27:49 PM

Hi Tee,

It was delivered today again and the recipient couldn't be connected through the phone. So, the delivery failed. You need to let the recipient in China contact the deliveryman (call 18922183607) to get it as soon as possible. Or, it will be returned back.

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