Undelivered Letter, who is in charge of the delivery service?

Asked by Alan | 10/29/2016 11:37:31 AM

I finally found a tracker that shows me the whereabouts of a letter I sent over a month ago. Can anybody tell me who I can contact (by phone) to enquire about this. It appears it was sent to the right city, then returned to Beijing for some reason. I need to know which postal company is in charge of delivering it and how I can get in touch.

Fri, Oct 28, 2016 18:56
[Beijing swap Council] has export open split
Thu, Oct 27, 2016 08:19
[Dalian swap Council] has export mutual seal (domestic by turned)
Thu, Oct 27, 2016 08:13
[Dalian swap Council] has export open split
Tue, Oct 25, 2016 13:24
[Dalian Sha he Kou posted Department] has turned
Tue, Oct 25, 2016 07:13
[Dalian Sha he Kou posted Department] is posted
Sat, Oct 22, 2016 13:31
[Dalian Sha he Kou posted Department] throw
Sat, Oct 22, 2016 13:23
[Dalian Sha he Kou posted Department] is posted
Sat, Oct 22, 2016 07:06
[Dalian Sha he Kou posted Department] is posted
Fri, Oct 21, 2016 14:42
[Dalian Sha he Kou posted Department] throw
Fri, Oct 21, 2016 07:10
[Dalian Sha he Kou posted Department] is posted
Thu, Oct 20, 2016 12:55
[ Dalian Sha he Kou posted Department] throw
Thu, Oct 20, 2016 07:08
[Dalian Sha he Kou posted Department] is posted
Wed, Oct 19, 2016 15:02
[Dalian Sha he Kou posted Department] throw
Wed, Oct 19, 2016 07:13
[Dalian Sha he Kou posted Department] is posted
Wed, Oct 19, 2016 07:05
[Dalian Sha he Kou posted Department] is posted
Tue, Oct 18, 2016 10:12
[Dalian Sha he Kou posted Department] throw
Tue, Oct 18, 2016 07:10
[Dalian Sha he Kou posted Department] is posted
Sat, Oct 15, 2016 13:11
[Dalian Sha he Kou posted Department] throw
Sat, Oct 15, 2016 07:00
[Dalian Sha he Kou posted Department] is posted
Fri, Oct 14, 2016 11:13
[Dalian Sha he Kou posted Department] throw
Fri, Oct 14, 2016 06:45
[ Dalian Sha he Kou posted Department] is posted
Thu, Oct 13, 2016 13:57
[Dalian Sha he Kou posted Department] throw
Thu, Oct 13, 2016 06:55
[Dalian Sha he Kou posted Department] is posted
Wed, Oct 12, 2016 10:21
[Dalian Sha he Kou posted Department] throw
Wed, Oct 12, 2016 07:18
[Dalian Sha he Kou posted Department] is posted
Tue, Oct 11, 2016 15:09
[Dalian Sha he Kou posted Department] throw
Tue, Oct 11, 2016 15:09
[Dalian Sha he Kou posted Department] is posted
Mon, Oct 10, 2016 14:10
[Dalian Sha he Kou posted Department] throw
Mon, Oct 10, 2016 07:08
[Dalian Sha he Kou posted Department] is posted
Wed, Oct 05, 2016 09:23
[Dalian Sha he Kou posted Department] throw
Wed, Oct 05, 2016 09:20
[ Dalian Sha he Kou posted Department] is posted
Wed, Oct 05, 2016 07:16
[Dalian Sha he Kou posted Department] is posted
Wed, Oct 05, 2016 07:13
arrived [Dalian Sha he Kou posted Department] posted Council
Tue, Oct 04, 2016 11:22
[Dalian swap Council] has imports mutual seal (domestic by turned)
Tue, Oct 04, 2016 08:30
[Dalian swap Council] has imports open split
Sat, Oct 01, 2016 14:35
[Beijing swap Council] has imports mutual seal (domestic by turned)
Sat, Oct 01, 2016 10:36
[Beijing swap Council] has imports open split
Wed, Sep 28, 2016 06:01
[blue Lee] has export straight seal
Wed, Sep 28, 2016 02:08
left [blue Lee]
Sat, Sep 24, 2016 15:15
[United Kingdom] has received sent

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3 Answer(s)

Admin 10/30/2016 2:01:45 AM

Hi Alan,

Are you in Dalian City, China now? If so, please contact China Post by calling 11183 (for English service, press 8) to enquire.

Alan 10/30/2016 3:04:44 AM

Hi,

I'm not in Dalian right now, I sent the package from the UK and have been told that nothing has arrived for the intended recipient. I guess I will give them a call and hopefully resolve the issue. Thanks for the contact details.

Alan 11/7/2016 5:26:30 PM

Hi again, I get cut off everytime I try to call the number you provided. I can't even call china post using the mandarin chinese number (11185), am I doing something wrong?

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