Handed over to airline for 30 days
Asked by Laurent | 12/4/2019 6:30:32 AM
I have a parcel stuck since the 5th of November under the status
"Handed over to airline, Shanghai".
Parcel number is LA072403211CN.
Can you help me understand what's happening?
Daisy 12/4/2019 7:51:21 PM
It should be arrived recently and there should be further update. If you couldn't get it before the delivery deadline, contact the seller to give you a solution or open a dispute on AliExpress to get refund as soon as possible.
Renatta 5/27/2020 4:51:42 PM
Hello, I am kindly asking you for help,
I place an Order Feb/28/2020 (Alibaba) they give me tracking Number CP392612628CN CP 392612631CN, last time I track this shipment said hander over to airline on April 15, it has been 6 weeks stuck with the same thing, at this point I am looking forward to ask the seller to give me my money back and they can Intersect their product, this is a $430 dlls product. Can you please give me any advice, I think package it's lost and I don't want to keep waiting it has been 12 weeks waiting.
thank you for your help.
Usaid 12/29/2020 2:55:56 PM
Hey, it's been more than 40 days since the parcels have been delivered to airlines yet there's no update on it whether they have departed or not and neither there is any information in the destination country. What could be the issue?