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Haven't received my full order


I placed an order on January 30 to get my mother something for Valentine's Day. It has been 90 days, and I only received part of my order yesterday (4/28/20). The company that I purchased the gift from will not write me back, and I really want to know what is going on with my package. The tracking number is LS233304040CN, and the last thing that it says is departure export customs CNYIWD on February 15 and 18.

2 Answer(s)

Hi Jocelyn,

It has left China and is still in transit to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 30-60 days to reach and there will be further update when it arrives. As it has been over two two months, it's not normal. You need to contact the seller to refund you. It may be lost.

Number: LS233304040CN
Package status: Expired
Country: China -> United States
2020-02-20 10:38, Hangzhou, delivered to air transport
2020-02-19 23:32, Jinhua City, leaving Yiwu International Processing Center, the next stop , Hangzhou Exchange Station
2020-02-18 16:26, Jinhua City, Yiwu International Processing Center has been exported directly sealed
2020-02-18 16:26, Jinhua City, Yiwu International Processing Center return, note: security return
2020-02-17 07:12, Hangzhou, arriving at Hangzhou Exchange Station (via transfer)
2020-02-15 19:00, Jinhua City, Yiwu International Processing Center has been exported directly sealed
2020-02-14 18:37, Jinhua City, arriving at Yiwu International Processing Center
2020-02-14 17:32, Jinhua City, leaving the "Shangxi Authorized Business Department", the next stop "Yiwu International Processing Center"
2020-02-14 17:20, Jinhua City, "Shangxi Authorized Business Department" has received
Bunch of lying no good stealing fuckers. Send th wrong goods, asked me to pay the depot charges of £12 spent nearly £50 and refunded me £9 for my troubles. Please as anyone got a website so I can upload it Facebook, Instagram, Twitter and TikTok just to make other people aware the Ario Trae are con site

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