Haven;t received order

Asked by Wendy | 6/10/2025 5:49:10 PM

Says it was delivered June 9th 22.42 a ridiculous time for a delivery
Order no. ZA0035901701

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 6/10/2025 8:54:02 PM Reply

Hi Wendy,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

Haven't received my parcel yet (2 replies)

Please I Chukwubuikem favour Mmesoma placed an order on Aliexpress on 23rd of June and the order is a phone with the tracking number RE044437510NL.. And on July 12 it get to my Country customs (Nigeria) and up till now I haven't received my order, neither have I gotten any phone call or an email concerning my order and according to this tracker here it's said to have been moved to Netherlands.. Please what's happening I need a detailed explanation.. Thank you

I haven't received my order yet (1 reply)

My tracking number is SYWH010636733 and I haven't yet received my order though it appears to have already arrived in my country, South Africa from 21 October...What could have led to the delay of the delivery?

I haven't received the order (0 reply)

Good afternoon,
According to the tracking number, the order has been delivered, but I haven't received anything at the address indicated (Calle Lucas Mallada, 10, 1º Derecha, Madrid, 28037).
Is this an error in the application, or how can this problem be resolved?
Best regards, and thank you in advance.

Package was received at Tianjin Processing Center, why haven't I got an update? (3 replies)

I haven't received my order yet. (1 reply)

Tracking says delivered, but I haven't received anything (1 reply)

It shows delivered, but I haven't received anything. (1 reply)

Unreceived package, although the tracking information says it is delivered (1 reply)