If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
How can you say the order arrived when we haven't received anything and no one has contacted us to pick up the package? The tracking information shows it arrived and we received it, which is a lie. We haven't received anything and haven't received any contact either!
I want my money back, as it appears from your actions that you are scammers. YYD2387037741US Scooter Order No. LWT00068640 Placed on Nov 25,2025
E-bike YYD2387167220US Order No. JJ200002418 Placed on Nov 25,2025
Please I Chukwubuikem favour Mmesoma placed an order on Aliexpress on 23rd of June and the order is a phone with the tracking number RE044437510NL.. And on July 12 it get to my Country customs (Nigeria) and up till now I haven't received my order, neither have I gotten any phone call or an email concerning my order and according to this tracker here it's said to have been moved to Netherlands.. Please what's happening I need a detailed explanation.. Thank you
My tracking number is SYWH010636733 and I haven't yet received my order though it appears to have already arrived in my country, South Africa from 21 October...What could have led to the delay of the delivery?
If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.