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Hello, I can't find my parcel


Hello, I can't find my parcel. It's said that it's delivered but I dont have it. Tracking number ir AM300700425CN. I also don't know how to contact China post to ask questions.

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1 Answer(s)

Hi Viola,

It's hard for you to contact China Post directly from Latvia. If you don't receive it, you need to contact the seller to provide you the new tracking number in Latvia. Then, use the number to check with Latvia Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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