Help! My Item is Held by Custom
Asked by XiaoPlate |
0
Hi, I am sending a package back to the Seller in China.
My tracking number is RT190057202SG
My tracking number is RT190057202SG
1 Answer(s)

It has been returned back to the seller on August 28.
Number: RT190057202SG
Package status: Delivered
Country: Singapore -> China
Destination:
2025-08-28 11:22 Dongguan City 52340009, Your email has been collected on behalf of [College, Fifth Floor Warehouse]. If you have any questions, please call the courier [Luo Feng, Tel: 13755570431]. If you have something, call me, complain less, and be more grateful. China Post will take care of your entrusted responsibility with the supervision telephone number 11183.
2025-08-28 11:18 Dongguan City 52340009, The email is being delivered, please wait patiently, keep the phone open, and be prepared to sign for it. If you have any questions, please call the courier [Luo Feng, phone: 13755570431] or the investment department [Tel: 0769-82063185], and the supervision phone: 11183.
2025-08-28 06:53 Dongguan City 52340009, email arrived [Dongguan City Tangxia Four Village Investment Department]
2025-08-27 17:43 Dongguan City 52300046, Email left [Dongguan City East Bank Package Workshop] and is being sent to the next station
2025-08-27 17:22 Dongguan City 52300046, the email has been sorted in [Dongguan City East Bank Packaging Workshop] and is ready to be sent
2025-08-27 17:22 Dongguan City 52300046, email arrived [Dongguan City East Bank Packaging Workshop]
2025-08-26 23:11 Guangzhou City 51040075, Email left [Guangzhou City International Customs Declaration Bank] and is being sent to the next station
2025-08-26 23:05 Guangzhou City 51040075, in transportation, out of warehouse
2025-08-26 21:06 Guangzhou City 51040075, released
2025-08-16 00:54 Guangzhou City 51040075, waiting for users to pay taxes
2025-08-15 23:03 Guangzhou City 51040034, Email left [Guangzhou International Exchange Bureau] and is being sent to the next station
2025-08-14 09:45 Guangzhou City 51040034, Import Exchange Bureau retains
2025-08-11 20:54 Leave the Foreign Export Exchange Bureau (has not arrived at China Post yet)
Origin:
2025-08-28 11:22 Product Delivered (Country code: CN)
2025-08-28 11:18 Send item out for physical delivery (Country: CN)
2025-08-28 06:53 Receive item at delivery office (Country: CN)
2025-08-26 23:40 Released from Custom
2025-08-16 00:54 Held by Custom
2025-08-14 15:39 Present to Import Customs
2025-08-14 09:45 Hold item at office of exchange (Country: CN)
2025-08-14 09:45 Arrival at Processing Center (Country code: CN)
2025-08-14 09:45 Hold item at office of exchange (Country: CN)
2025-08-14 09:45 Arrival at Processing Center (Country code: CN)
2025-08-14 09:44 Arrival at Destination Post (Country: CN)
2025-08-11 20:54 Despatched to overseas (Country code: CN)
2025-08-11 18:50 Item received by SingPost
2025-08-11 09:27 Further Processing in Progress (Popstop Bukit Panjang)
2025-08-11 09:08 Accepted at Collection Point - Location: POPStop Bukit Panjang