Help please!! What is happening to my package?

Asked by Sami | 6/17/2019 1:04:56 PM

He has already been notified as "security return" twice, however it has been disappeared after a while.


In transit Arrival at the processing center, Guangzhou, China 2019-06-17 13:28

Departure from Guangzhou to Curitiba (via Turn) 2019-06-09 03:44

Departure from Guangzhou to Curitiba (via Turn) 2019-06-08 03:14

Arrival in Guangzhou Terminal Processing Center (via transfer)2019-06-07 13:12

Leave Changsha and send to Guangzhou 2019-06-07 08:20
Arrive at China post Express Logistics Co., Ltd Hunan air mail Processing Center Processing Center

2019-06-06 19:41 Leaving China post Express Logistics Co., Ltd. Hunan International mail Processing Center, sent to China post Express Logistics Co., Ltd. Hunan air mail

What is happening now?? Please help!!

3 Answer(s)

Daisy 6/18/2019 12:44:02 AM

Latest tracking information shows it's in Brazil now:

2019-06-17 13:29
Curitiba sent to import customs abroad

2019-06-17 13:28
Reached the place of arrival

Erta 11/9/2019 4:16:52 AM

Hello ,
Could you help me with several shipments i'v ordered in Ali? They are all going back and forth from Airline to Airport and not leaving China.
They are all clothes and from 2 diferent sellers. This is my first experience with packages facing this issue. Im concerned.
Tracking data
Could you help me with more info or maybe update on their latest status?
Ive already contacted both sellers but in my oppinion they are not doing nothing

Daisy 11/9/2019 5:47:45 PM

Hi Erta,

Don't worry about them. RP767421874CN left China on October 30 and the other three will leave China recently. You can open a dispute if you couldn't receive them within the promised time.

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