Help please!! What is happening to my package?

Asked by Sami | 6/17/2019 1:04:56 PM

He has already been notified as "security return" twice, however it has been disappeared after a while.


In transit Arrival at the processing center, Guangzhou, China 2019-06-17 13:28

Departure from Guangzhou to Curitiba (via Turn) 2019-06-09 03:44

Departure from Guangzhou to Curitiba (via Turn) 2019-06-08 03:14

Arrival in Guangzhou Terminal Processing Center (via transfer)2019-06-07 13:12

Leave Changsha and send to Guangzhou 2019-06-07 08:20
Arrive at China post Express Logistics Co., Ltd Hunan air mail Processing Center Processing Center

2019-06-06 19:41 Leaving China post Express Logistics Co., Ltd. Hunan International mail Processing Center, sent to China post Express Logistics Co., Ltd. Hunan air mail

What is happening now?? Please help!!

Track Your Package

13 Answer(s)

Daisy 6/18/2019 12:44:02 AM

Latest tracking information shows it's in Brazil now:

2019-06-17 13:29
Curitiba sent to import customs abroad

2019-06-17 13:28
Reached the place of arrival

Erta 11/9/2019 4:16:52 AM

Hello ,
Could you help me with several shipments i'v ordered in Ali? They are all going back and forth from Airline to Airport and not leaving China.
They are all clothes and from 2 diferent sellers. This is my first experience with packages facing this issue. Im concerned.
Tracking data
Could you help me with more info or maybe update on their latest status?
Ive already contacted both sellers but in my oppinion they are not doing nothing

Daisy 11/9/2019 5:47:45 PM

Hi Erta,

Don't worry about them. RP767421874CN left China on October 30 and the other three will leave China recently. You can open a dispute if you couldn't receive them within the promised time.

Arelius Chambers 12/12/2019 12:05:34 PM

I ordered a minieye, order number 1009. I want to know the status of my order.

Sammu 12/19/2019 6:56:46 PM

Where is my package?
It shows Henan Air Logistics General Mail Processing Center. But it hasn’t been updated for 3 weeks

Volodymyr 2/13/2020 12:55:10 PM

I ask for help!
I can not wait for the parcel LL935777625CN
Since January 11, she has not moved anywhere since arriving at
Henan Air Logistics General Mail Processing Center

Daisy 2/14/2020 6:19:48 AM

Hi Volodymyr,

Your package is still in transit to Ukraine now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-60 days (after it left China) to reach and there will be further update when it arrives.

nigel young 4/29/2020 5:50:33 AM

My parcel RV377523231CN has been showing 'reached the place of arrival' since 22/042020. Can you tell me why it has not moved to Royal Mail yet

Daisy 4/30/2020 1:18:57 AM

Hi nigel young,

No, it's still en tour to UK now. 'reached the place of arrival' just means it arrived at some other point along the way. You need to wait for more days to get update showing it arrives in UK.

Volodymyr 5/6/2020 4:37:07 AM

LO833935011CN - February 27 stopped and does not move anywhere...

Shazadi 6/2/2020 5:13:03 PM

Where is my parcel can u tell me when it will be in uk??

Daisy 6/4/2020 7:06:11 PM

Hi Shazadi,

It's still in transit to UK and hasn't arrived. It takes about another 20 days for it to reach to my experience.

Mary 7/3/2020 1:40:21 AM

I ordered an item in May and I still haven't received the package yet. The tracking number is WI001358883988EPC. I emailed about it & they refuse to refund me. The package says it's been stuck at the international mail processing center since June 9, 2020. Please help.

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