22/5 China post tracking states parcel delivered on 21/5 but no delivery to address or with any neighbours tried contacting company and no response. I have sent numerous emails to company, fei xiang in china and responses have always reassured me parcel on way. 23/5 Gone into china post tracking website and today states out for delivery from Hallett Cove in South Australia

Hi Can you please tell me if there is mail being held up in Guangzhou. My parcel has been in delivery from China since March and so far has been scanned many times. This parcel was returned to the seller awhile back and then resent but Now sitting at Guangzhou since 29 April. The seller keeps telling me that to be patient and he has shipped the parcel, but just want to check that all is OK and how long the delay could be. The parcel code is showing in the New Zealand postal systems so I imagine it is all legitimate. Thank you.

I need to return wigs back to this company. First they were resisting me a refund trying to give me every excuse under the sun and basically told me I was keeping them. Then after countless emails or repeatedly asking for the return address they only offered a partial refund of which again after me rejecting that as not good enough, then did they send me this address. Can I check if the contact and address is legitimate?
And has anyone else who has sent refund to this address, have you received your refund?

Contact: Shengxu Cai, Phone: 15338770079
Floor6-2B， Jinchi Logistics Park, Xingwei Community, Fuyong Street, Baoan District, Shenzhen City, China, Postal code:518100