How to contact the company that didn't send me anything I ordered?

Asked by Pamela | 8/14/2025 1:04:57 PM

I made a Skechers purchase. I ordered some sneakers, and today, August 14, I received a small envelope containing a piece of jewelry I didn't order or pay for. I don't know how to contact the person I purchased it from. Order number 4605250718153652314
Tracking LJ033741036CN. Please, if you can help me, indicate what the details were that you sent, and how to contact the person who sent the package. Thank you.

You may get the answer from the following articles:

How to Send Parcels to Foreign Countries by China Post

1 Answer(s)

Daisy | 8/15/2025 12:45:09 AM Reply

Hi Pamela,

To my experience, you are scammed. We have found many sellers ship some junk to the customs address. The shipping is real, but the parcel does not contain the goods you purchased. You need to call your bank and report fraud to get refund asap.

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