Hi, hope you are well. I have sent a package, tracking number RN871473460GB sent from the UK to Beijing, that says in the current status user is required to pay tax for this parcel. I have not received any email informing me how to pay this, could you let me know what I should do or if there is any link I could use to pay for this?
Thanks,
Yunqi

According to the tracking information (EL598341359JP), the shipment is being held pending tax payment. However, the actual purchase price of the item is approximately USD 188, which is below the RMB 2000 threshold. I can provide the purchase receipt and payment proof if required.

Could you please clarify:
1. Why the parcel is subject to tax payment despite its value being below RMB 2000
2. How I can contact your office by email or an official communication channel to resolve this matter and submit supporting documents

Thank you for your assistance. I look forward to your guidance on how to proceed.

According to the tracking information (EL598341359JP), the shipment is being held pending tax payment. However, the actual purchase price of the item is approximately USD 188, which is below the RMB 2000 threshold. I can provide the purchase receipt and payment proof if required.

Could you please clarify:
1. Why the parcel is subject to tax payment despite its value being below RMB 2000
2. How I can contact your office by email or an official communication channel to resolve this matter and submit supporting documents

Thank you for your assistance. I look forward to your guidance on how to proceed.