I did not receive your package

Asked by Ramesh | 6/26/2020 2:03:02 PM

Hi,
The following package with the tracking number #LX162141448CN says it's been delivered but I am being the receiver have not received the package.
I need urgent help as it was an expensive package and I need it as soon as possible.
Appreciate your urgent help.

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 6/27/2020 8:10:55 PM Reply

Hi Ramesh,

You need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact DHL Packet to reflect the problem and check it for you as soon as possible.

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