I didn’t receive my parcel

Asked by Maela | 4/29/2025 3:16:29 PM

AT678238355CN
Says delivered 21 days ago
I never received this parcel
The company is refusing to refund me
I don’t have the parcel

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 4/29/2025 9:50:46 PM Reply

Hi Maela,

If the seller refuse to check it for you and refund you, you can only try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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