i would like to know where my package is and i need help
Asked by Belal Ahmed |
my package is stuck at Departure from outward office of exchange for more than 2 months now , its an online product shipped to me from hongkong post to egypt post via surface mail (outward registered letter) , i would like to know where it is now , and when it is supposed to arrive to egypt so i can take action
Tracking number : RL001962138HK
i would appreciate the help , thanks in advance
You may get the answer from the following articles:
As it's shipped by surface, it usually takes about 60-90 days to be delivered. You'd better wait for more days to get update. It's still in transit to Egypt now. If you couldn't receive it in three months, you need to contact Hong Kong Post to reflect the problem and get a solution.
If it couldn't be delivered in three months, it may be lost. You can only try to contact Hongkong post to reflect the problem and get a solution in time.
(side note btw : when i contacted the product website's support they told me that it was waiting in hongkong for the first month for the next available cargo ship to egypt , so is it still lost ? or should i wait for 1 more month ?)
I suggest you wait for another month to see.
but i would still like their contact nformation just to make sure it's not lost, it would be much appreciated
Phone number: (852) 2921 2222
that would be also appreciated