International Center return, Note: Security return ? - what is happening

Asked by lotte | 5/8/2020 12:13:02 AM

About a month ago I ordered a package and until a few days ago it seemed to finally be on its way. But now I checked the tracking information and it says this:
- Guangzhou, Guangzhou International Exchange Station returned
-Guangzhou City, Guangzhou International Center return, Note: Security return
-Guangzhou, Guangzhou International Center has been exported directly sealed

My tracking number is LO985961859CN
Is there anyone whoknows what is happening to my package?

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3 Answer(s)

Daisy 5/8/2020 12:34:58 AM

Hi lotte,

According to the latest tracking information, it will be returned back. You need to track it in the following days to see if it will be returned to the seller or sent again. If so, contact the seller to give you a solution as soon as possible.

Ali Imran 6/12/2020 12:33:14 PM

Tracking my parcel for last two months, number is following: RE020638976CN
Whats is the issue?

Daisy 6/12/2020 9:46:19 PM

Hi Ali Imran,

It couldn't pass the check and is still in China now. I suggest you open a dispute to get refund if you don't want to wait for more time.

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