Is everything ok with my package?

Asked by DiegoC | 11/23/2018 6:28:29 PM

I ordered something from eBay and I think it has taken longer that expected and I was wondering if I could get some help from you.
The tracking number is UQ116429515CN and its destination is Mexico. The last status says it's in a city called Hangzhou, Zhejiang Province.
I understand that in some cases the tracking number stops updating when the package leaves China so if someone could tell me a way to keep tracking my package outside China (maybe a different website) I would be eternally grateful!

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1 Answer(s)

Daisy 11/24/2018 12:44:46 AM

Hi DiegoC,

Your package has no update after October 14 because it's an ordinary package. This kind of package couldn't be tracked after it leaves the first or two stations of China. No website could keep tracking your package outside China because China Post doesn't provide tracking service to it. To my experience, it takes about two months to reach. If you couldn't get it within two months, it may be lost. You'd better contact the seller to give you a solution.

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