Is it possible I to receive my package?

Asked by Krasimira | 2/11/2020 6:52:32 AM

Is it possible I to receive my package? After 27.12.2019 no any information about it. Track code is UT642005376CN

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1 Answer(s)

Daisy 2/11/2020 7:12:31 AM

Hi Krasimira,

It has been nearly three months after it was sent. It's not normal that you still couldn't receive it. As it's sent by using China Post Ordinary Small Packet Plus which is a cheap service of China Post. China Post doesn't provide tracking service for it after it moves for some stations in China. So, you can't get more update after Dec. 27. You'd better contact the seller to give you a solution as soon as possible.

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