good evening, my name is boda vivien, last week I had a package and it says that it arrived in the city of Sacueni with china post, but no one called me to take over the corner. can you tell me where the courier left my package.it says on the China post order tracking website that I took over the package, but in fact I wasn't even contacted by anyone to take over the order

I have not received my parcel. I checked with my Australian post office in Crystal Brook and nothing has been delivered there. I then rang local couriers and they have no parcel whatsoever with that tracking number.
I would really like my parcel

Hello, my letter was delivered to 心巢御园后面洁丽干洗店自提点 on Jan 26, but because of Lunar New Year, the recipient had returned to her hometown. The staff of the store then brought the letter to 重庆九龙坡区心巢御园后面门店驿站 due to New Year too. According to the recipient who went to collect it, the staff at the 驿站 said that the registered letter does not exist. The staff were not willing to make the effort to find it either. I paid for it to be registered, and it wasn't even registered into the system when it was brought to a different place!? What can be done for this situation and how do I get my letter delivered into the hands of the recipient?