It didn't pass the security check and returned back on April 24. It will be sent again. You need to track it in the following days to see. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.
I would like to know the reason why my return package is being held at the custom office. I am returning a package at a $15 value and the seller is awaiting for this package so my refund can be sent back to me. I need an update on my package.
I'd like to ask about my package that has been held by export customs since the 22nd. Here is the message from tracking: RECORD ITEM REASON FOR RETENTION BY CUSTOMS. RETENTION REASON: Invoice missing/inappropriate
Upon contacting my sender, they confirmed that it was an insurance issue and they have fixed it, but the tracking site is still showing "Item held by export Customs/Security GZSGJHHJ".
May I know the status of my package right now or if there are any lingering issues? I was hoping it would come today or at least December 31 but now with this delay, I don't know when it will arrive.
It didn't pass the security check and returned back on April 24. It will be sent again. You need to track it in the following days to see. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.