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It says it is delivered but nor me nor the doorman has ever received anything!

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Where did my package goes? Do I have to contact police or my lawyer?

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3 Answer(s)

user
Hi Mario,

If it shows deilvered but you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
user
Is it at least possible to have confirmation on what the delivery address was? I think it is a scam and I need to give police all the evidence, the tracking is AM095604260CN
user
The Italian Post Office says there is no package with that code and they didn't receive anything at all!

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My tracking info says it's been delivered. I never received it. It doesn't tell me where it got delivered, just says delivered. Says it's from USPS, they say they never received it. Contacted the company, and they said to contact my post office. I did, but they said they can't do anything because they never received anything. And now the company is ignoring me. Where is my package please?

Delivery not received (0 reply)

Hi
AM988040616CN
I have tracked this item and it states it has been delivered. it has not been delivered. I have not received it. I was in all day and no delivery came on the 20th November. I have also checked my CCTV and nothing was delivered. I have checked with all my neighbours, no delivery has been received. I have paid for an order which states delivered when tracked but I have NOT received the delivery. I have contacted the seller and they said they can’t help.

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