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It says my package is shipping but it’s not

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My package number is LV345035351CN and it says on the tracking that my package is on a plane and is shipping but it’s been like that for 4 days or more so can you pls tell me what’s going on

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?
What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?
How do I track a package from China?

1 Answer(s)

user
Hi Chamath,

Airline start shipping on November 18. It usually takes about 30-60 days to have update showing it arrives in Australia after airline start shipping. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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