Item didn’t received

Asked by Nikesh bista | 6/21/2023 6:05:18 PM

Hi, i have got the mail that my item was delivered one day ago today but I haven’t received any item yet. Please check it out.

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 6/25/2023 8:43:20 PM Reply

Hi Nikesh bista,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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