Item stuck at Guangzhou 51040003
Asked by Tom |
0
My shipment number CY031755063CN has been stuck at location Guangzhou 51040003 since 26 November 25 (29 days ago). There has been no update to the tracking since then. Where is this package and who can I contact to find out? Is this package lost or will it eventually move?
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2 Answer(s)
Tom
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Hi Daisy, thank you for your reply.
The tracking for this item has still not updated. You said that this package has been sent ‘the slow way’ does that mean that it has been transported by ship over sea instead of by air? Do you think this package will still arrive or is it now lost? Thanks.
The tracking for this item has still not updated. You said that this package has been sent ‘the slow way’ does that mean that it has been transported by ship over sea instead of by air? Do you think this package will still arrive or is it now lost? Thanks.

It's sent by a slow way of China Post. China Post doesn't provide full tracking service for it. You may couldn't get update now. It usually takes about 60-90 days to be delivered. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.
Tracking Number: CY031755063CN
Package Status: In Transit (49 days)
Country: China -> United Kingdom
China Post:
2025-11-26 16:22 Guangzhou 51040033, handed over to the carrier for transportation
2025-11-20 03:46 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2025-11-19 21:55 Guangzhou 51040034, [Guangzhou Bureau of International Exchange] has been exported directly
2025-11-19 21:54 Guangzhou 51040034, Export Customs/Release
2025-11-14 01:56 Guangzhou City 51040034, Export Customs/Reserved for inspection
2025-11-13 21:05 Guangzhou City 51040034, delivered to export customs
2025-11-13 17:25 Guangzhou 51050709, the mail left [Guangzhou Yueken Road Post Office] and is being sent to [Guangzhou International]
2025-11-13 11:13 Guangzhou 51050709, China Post has received the express shipment