Hi Philipp,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, open a dispute from Amazon to get refund in time.


Tracking Number: EB851254173CN
Package Status: Successfully Signed for (6 days)
Country: China -> Germany
China Post:
2026-01-06 09:39 [Germany] Already delivered
2026-01-06 08:51 【Germany】Arrange delivery
2026-01-06 07:51 Arrived at [Germany] delivery office
2026-01-06 06:56 Arrive at the Overseas Transit Bureau
2026-01-05 12:25 Arrive at the Overseas Transit Bureau
2026-01-05 12:24 Leaving the [Germany] Processing Center
2026-01-05 12:23 Overseas import customs release
2026-01-03 18:59 The overseas import customs retains it for inspection (waiting to be submitted to the border agency/security department)
2026-01-03 18:57 Send to overseas import customs
2026-01-03 18:56 Arrive at destination
2026-01-03 18:56 Arrive at the destination processing center
2026-01-03 12:07 Plane arriving
2026-01-03 00:35 Airline departure
2026-01-03 00:14 Airline departure
2026-01-02 09:25 Airlines receive
2026-01-02 08:38 Airlines receive
2026-01-02 08:22 Guangzhou 51040033, handed over to the carrier for transportation
2026-01-01 03:41 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2026-01-01 02:40 Guangzhou 51040034, [Guangzhou Bureau of International Exchange] has been exported directly
2026-01-01 02:39 Guangzhou 51040034, Export Customs/Release
2026-01-01 00:25 Guangzhou 51040034, the mail arrived at [Guangzhou International Exchange Bureau]
2026-01-01 00:25 Guangzhou City 51040034, delivered to export customs
2025-12-31 18:47 Zhongshan City 52840218, the email has left [Zhongshan City Port Investment Department] and is being sent to [Guangzhou International]
2025-12-31 18:46 Zhongshan City 52840218, the mail has been sorted at [Zhongshan Port Investment Department] and is ready to be sent out
2025-12-31 12:47 Zhongshan City 52840218, China Post has received the express shipment