Les formalités import/export de votre colis sont suspendues
Asked by EW163492587FR |
0
Bonjour,
Sur le suivi de mon colis N°EW163492587FR, il m'est indiqué ça "Les formalités import/export de votre colis sont suspendues en raison d'une facture manquante. Nos services peuvent être amenés à vous contacter." depuis le 4 août.
Je n'ai toujours pas été contactée. Comment faire ?
Bien à vous
Sur le suivi de mon colis N°EW163492587FR, il m'est indiqué ça "Les formalités import/export de votre colis sont suspendues en raison d'une facture manquante. Nos services peuvent être amenés à vous contacter." depuis le 4 août.
Je n'ai toujours pas été contactée. Comment faire ?
Bien à vous
1 Answer(s)
It's waiting for the receiver in China to pay for tax now. The receiver in China can use WeChat to finish payment. Just search 'ems 邮件代理报关' from WeChat Mini Program（微信小程序). Then, click '缴纳税款' to pay.
Number: EW163492587FR
Package status: In transit
Country: France -> China
Destination:
2025-08-04 10:31 Ningbo City 31500089, waiting for users to pay taxes
2025-08-04 10:11 Ningbo City 31500036, the email left [Ningbo City International Exchange Bureau] and is being sent to the next station
2025-08-02 08:21 Ningbo City 31500036, Email arrived [Ningbo City International Exchange Bureau]
2025-08-01 18:13 Hangzhou City 31000001, the email left [Hangzhou International Exchange Bureau] and is being sent to the next station
2025-08-01 08:10 Hangzhou City 31000001, email arrived at [Hangzhou City International Exchange Bureau]
2025-08-01 04:08 Shanghai 20120300, Email left [Shanghai International Exchange Bureau] and is being sent to the next station
2025-08-01 04:08 Shanghai 20120300, email arrived [Shanghai International Exchange Bureau]
2025-07-31 20:07 Shanghai 20120300, Import Exchange Bureau retains
2025-07-29 10:41 Delivered to the carrier
2025-07-28 19:03 Leave the Foreign Export Exchange Bureau (has not arrived at China Post yet)
2025-07-28 15:28 Arrival at the overseas export exchange bureau
2025-07-25 21:35 【FR】Received
Origin:
2025-08-04 10:31 CN, the import/export formalities of your package are suspended due to a missing invoice. Our services may be required to contact you.
2025-08-02 09:51 CN, import/export formalities are underway on your package.
2025-07-31 20:07 CN, your package continues its delivery to its destination territory.
2025-07-28 19:03 Fr, your package is ready from its shipping territory. It will be given to the carrier for its delivery.
2025-07-28 15:28 Fr, your package is in transit on our logistics platforms.
2025-07-25 21:35 Fr, your package is in transit on our logistics platforms.
2025-07-24 16:26 Fr, your package has been deposited in a postal point too late to leave today. He will leave tomorrow (excluding Sunday and holidays).
2025-07-24 11:18 Fr, your Colissimo will soon be entrusted to us! It is being prepared at your sender.