LK958335991AU update?

Asked by Christian | 11/27/2017 9:07:47 PM

Can you please answer my question below Answered by Christian Vasquez | 11/20/2017 9:46:42 PM

Answered by Daisy | 11/20/2017 7:00:00 PM
Hi Christian,

It's in Guangzhou now. China Post hasn't delivered it to the recipient. Here is the latest tracking information:

2017-11-21 10:28 Customer Enquiry lodged
2017-11-13 08:58 GUANGZHOU (CN), Arrived at facility in destination country
2017-11-08 10:59 PERTH WA, Processed through facility
2017-11-06 15:43 MOUNT HAWTHORN WA, Accepted by Australia Post

Answered by Christian Vasquez | 11/20/2017 9:46:42 PM

Thank you for your prompt response however this is the current information I already have.

I was asking for new information because the item arrived 9 days ago and there is no further update.

Can you confirm why there is a delay?
Why is there no update since 2017-11-13 08:58 GUANGZHOU (CN), Arrived at facility in destination country?
When am I expected delivery?
Can my item continue to be tracked?

Thank you
Christian

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1 Answer(s)

Daisy 11/28/2017 7:33:59 PM

Hi Christian,

If you are the recipient, better call China Post service number 11183 (then 8 for English service) to ask what happened to it.

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