LV305930859CN “Export Swaps Bureau, Retained”

Asked by British101 | 11/1/2021 4:22:35 AM

My parcel: LV305930859CN has been showing up as “Wuhan City, Export Swaps Bureau retained 2021-10-21 10:12” for 10 days.
I have messaged the seller via WhatsApp, and they said “Rest assured”. And “not to worry”. I asked “Has the parcel has left China yet?” , and the seller replied “Yes, flight departure”

Please can you update me on my parcel.

You may get the answer from the following articles:

China Import and Export Regulations 2022

1 Answer(s)

Daisy | 11/2/2021 9:23:08 PM Reply

Hi British101,

No, it hasn't left China. It's still retained at Wuhan Export Swaps Bureau now. I suggest you wait for more days to get update. If it's stuck there for a long time, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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YOUR ORDER IS ON ITS WAY!
Thanks for shopping with us! Your order has shipped, Arriving on October 22 to October 27. Please click the "tracking my order" in the email to link to a query site.
Your order number: 2021390736
Track Number: LY906556670CN
Order Date: Oct 12 2021
2021-10-14 08:43
CHINA, WUHAN, Processed Through Facility -> Your item has been processed through a facility in WUHAN, CHINA on October 14, 2021, at 8:43 am.

2021-10-13 11:51
CHINA, Acceptance

Origin - Cached time: 2021-10-29 19:04:14 (GMT-04:00)
2021-10-16 12:23
Wuhan City, Export Swaps Bureau retained

2021-10-15 16:00
Wuhan City, Export Swaps Bureau retained

2021-10-14 17:08
Wuhan City, Export Swaps Bureau retained

2021-10-13 17:01
Wuhan City, leaving the cross-border e-commerce center business department of Hubei International Business Branch, the next stop

2021-10-13 11:51
Wuhan City, Hubei Province International Business Branch Cross-Border E-commerce Center Business Department has been received, touting: Zhang Tong, telephone: 15072323257