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Retained by export exchange bureau

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What does it mean if item is retained by export exchange bureau in Zhengzhou and when can I expect delivery?
Item tracking number: 郑州市, 出口互换局留存

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2 Answer(s)

Hi Jonny,

If it's stuck there for a long time, it's not normal. You need to contact the seller to reflect the problem and get a solution as soon as possible.
Yes but what does that message actually mean?
While tracking my package I have the same message:

CHINA, WUHAN, Processed Through Facility -> Your item has been processed through a facility in WUHAN, CHINA on October 18, 2021 at 6:15 pm.

2021-10-16 00:23
CHINA, Acceptance

Origin-Cached time: 2021-10-26 18:41:26 (GMT-04:00)
2021-10-18 20:08
Wuhan City, retained by the Export Exchange Bureau

2021-10-17 23:12
Wuhan, arrive at【Wuhan International Mail Processing Center】(Transit)

2021-10-17 18:51
Xiangyang City, leave【Xiangyang Postal District Central Bureau Mail Processing Center】, the next stop【Wuhan International Mail Processing Center】

2021-10-16 19:00
Xiangyang City, arrive at【Xiangyang Postal District Central Bureau Mail Processing Center】

2021-10-16 18:38
Xiangyang City, leave [Business Department of Delivery Business Department, Xiangzhou District, Xiangyang City], next stop [Xiangyang City]

2021-10-16 00:23
Xiangyang City, [Business Department of Delivery Business Department, Xiangzhou District, Xiangyang City] has been received and mailed, solicitor: Chen Dixia, Tel: 1587224931

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