China Post: 86 10 11185 EMS: 86 10 11183

Missing my parcel

|

I am inquiring about my parcel with tracking number ZA01757984001.
The tracking information shows that it was delivered in Japan (Kugenumaishigami 251-0025) on August 22, 2025.
However, I cannot confirm the actual delivery in Japan, and Japan Post does not recognize this tracking number.
Could you please tell me which local delivery company in Japan was responsible for the final delivery of this parcel?
Thank you very much for your assistance.

You may get the answer from the following articles:

3 Answer(s)

user
Hi leobridge,

According to the tracking information, ZA01757984001 was delivered on August 22. If you don't get it, you need to contact the seller to ask for the new tracking number in Japan. Then, use the number to check with Japan Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Tracking Number: ZA01757984001
Package Status: Successfully Received (4 days)
2025-08-22 21:30 Delivered【Kugenumaishigami, 2510025】, has been submitted
2025-08-22 15:41 Dispatching【Kugenumaishigami, 2510025】, Delivery
2025-08-22 09:18 Departure from Processing Center【Kugenumaishigami, Express delivery departure processing center
2025-08-22 02:55 Arriyal at Processing Center【Kugenumaishigami,2510, Express delivery arrival processing center
2025-08-21 21:37 In Transit【Kugenumaishigami】, express delivery is being shipped in the country
2025-08-21 14:09 Arrival at 【JP】, Arrival
2025-08-21 11:54 In Transit【Shenzhen】, express delivery is being transported in China, trunk line transit
2025-08-21 04:46 Departure from [Shenzhen], departure
2025-08-20 20:53 Received by Carrier 【Shenzhen】, carrier receiving
2025-08-20 14:36 Customs Clearance Completed【Shenzhen】, Export customs clearance completed【Customs Clearance Completed【Shenzhen】】
2025-08-19 20:03 Departure from Processing Center [Changsha], Express delivery departure processing center [Departure from Processing Center [Changsha]]
2025-08-19 12:26 Arrival at Processing Center [Changsha], Express delivery arrival processing center [Arrival at Processing Center [Changsha]]
2025-08-19 01:42 Departure from Processing Center [Changsha], leave the collection and delivery point [Departure from Processing Center [Changsha]]
2025-08-19 00:35 Changsha City 41010068, China Post has collected emails
user
Dear Daisy

Thank you for your previous reply regarding tracking number ZA01757984001.

However, this parcel was a return shipment back to me in Japan, and I have not received it.
Since I am the seller, I cannot open a dispute.

Could you please clearly tell me **which Japanese carrier (Japan Post, Yamato, Sagawa, or others)** this parcel was handed over to after its arrival in Japan?
Without this information, I cannot check further with the local carrier.

I appreciate your kind cooperation.

Leobridge
user
Hi leobridge,

It should be delivered by Japan Post.

Related Questions

Missing parcel (3 replies)

My parcel is missing says delivered but its not arrived at my home address ive waited 25 days for this parcel and have been tracking every movement its made where is my parcel!!!! AQ847544418CN

Missing parcel (0 reply)

My parcel has been missing for ages saying successfully deliverd I've had no parcel and no proof of delivery so I need my parcel funding ASAP as its fot Xmas AS811324779CN

Missing parcel (3 replies)

My parcel tracking number is Lv404814942cn. Why has it been stuck in Guangzhou airport for 6 weeks. Can you check it ? Is it missing

Missing parcel (3 replies)
Parcel is missing (2 replies)
missing package (3 replies)

Answer This Question

Thank you!Your answer has been posted successfully!