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Missing package


I have been tracking package I have not received it shows it is in Toronto but has not moved since April? How can I find out about it? Tracking number is RG013140372CN

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1 Answer(s)

Hi Jenny,

It's not normal and may be lost. You need to contact the seller to reflect the problem and refund you or resend one to you in time.

Number: RG013140372CN
Package status: Expired
Country: China -> Canada
2023-04-24 14:17 Toronto, Arrival Destination
2023-03-19 14:13 Aircraft entering the port
2023-03-18 15:20 Airline departure
2023-03-16 11:54 Aircraft entering the port
2023-03-16 07:21 Airline departure
2023-03-10 14:20 Airline receives
2023-03-10 11:26 Guangzhou City, has been handed over to the carrier for transportation
2023-03-10 03:41 Guangzhou, leave [Guangzhou International Exchange Bureau], next stop【Guangzhou International Exchange Station】 (via transfer)
2023-03-10 00:33 Guangzhou, Arrive at [Guangzhou International Exchange Bureau] (via transfer)
2023-03-09 21:56 Dongguan City, leave [Guangdong Dongguan International Exchange Bureau], next stop【Guangzhou International Exchange Bureau】
2023-03-09 20:19 Dongguan City, Arrive at 【Guangdong Province Dongguan International Exchange Bureau】
2023-03-09 10:42 Dongguan City, [Guangdong Province Dongguan International Exchange Bureau] has been exported directly sealed
2023-03-08 21:05 Dongguan City, leave [Parcel Express Bulk Business Department Backstage Support Class], the next stop [Dongguan International]
2023-03-08 21:05 Dongguan City, [Parcel Express Bulk Business Department Backstage Support Class] has been received and sent

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