Hi Athol Maxwell-Davis,

Please don't worry, your package is not lost. It arrived in Australia on April 12th and is currently in the normal international logistics "quiet period."

The "Arrival at AU" status on China Post's website only means the package has arrived at the international exchange station in Australia, but it hasn't yet been scanned and entered into the warehouse by the local carrier (Australia Post). There are no further updates at this time, and it's highly likely it's still waiting for customs clearance or transshipment at Australia Post's processing center.

Due to delays in international parcel information synchronization, the "stuck" status you see on the China Post website may have already seen new developments in the Australia Post system. You'd better wait for more days to get update.

Tracking Number: ZA05713412901
Package Status: In Transit (16 days)
Country: China -> Australia
China Post:
2026-04-12 03:33 Arrival at【AU】, arrive
2026-04-09 06:48 In Transit【Shenzhen】, the express is in transit within the country, transiting on trunk lines
2026-04-07 14:19 Departure from【Shenzhen】, Departure
2026-04-07 00:07 Received by Carrier 【Shenzhen】, the carrier receives
2026-04-05 12:04 Customs Clearance Completed【Shenzhen】, Export customs clearance completed【Customs Clearance Completed【Shenzhen】】
2026-04-03 11:17 Changsha, mail leaves the processing center [Changsha]
2026-04-02 11:29 Changsha, mail arrival processing center [Changsha]
2026-04-01 01:43 Changsha City 41010068, China Post has received the mail