Missing package?

Asked by ShayRay | 11/4/2020 11:44:15 PM

I ordered a package August 12th, the package details haven't been updated since August 28th. It says it's in the destination country (US). Why hasn't it been delivered yet?
Tracking is AS474292077CN

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3 Answer(s)

Daisy 11/6/2020 4:14:31 AM

Hi ShayRay,

Not sure why it's stuck in the US. It's not normal. You need to contact the seller to reflect the problem and give you a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back.

ShayRay 11/6/2020 5:09:52 AM

Is there any way I could still receive it, or should I just forget about it?

Daisy 11/8/2020 9:21:04 PM

Hi ShayRay,

You need to contact the seller to reflect the problem and give you a solution as soon as possible.

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