Missing package. Premise is not monitored.

Asked by Malik | 6/3/2020 9:52:01 PM

Hello! I purchased the goods on Aliexpress.
The seller writes that he sent the parcel. Tracker RV372035210CN
Submission Date 2020-03-21 19:30:51
Parcel has not come.
It is written on the Aliexpress website that the package is not being tracked. I want to find out where my package is.

Track Your Package

1 Answer(s)

Daisy 6/6/2020 11:33:43 PM

Hi Malik,

There is no tracking information for it at present. Possible reasons:
1. The sender just gave you a tracking number but hasn't shipped it.
2. It's just sent and need two or three days to have tracking information.
3. China Post doesn't provide tracking service for this kind of package.
4. Only the seller could track it in seller's platform.

You'd better contact the seller to confirm for the reason.

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