missing parcel it states delivered but we have not received the item to date the tracking no. is SH9900015466YQ
Please help us with this enquiry?? We have contacted 17 track Australia post and placed a case with them PayPal the supplier and now here, please help us recover our sent item. Cheers Kel

Hi Arthur Burgess,

According to the tracking information, ZA00841478501 was delivered on July 20. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Tracking Number: ZA00841478501
Package Status: Successfully Received (27 days)
2025-07-20 11:05 Delivered【Porthcawl】, it has been submitted
2025-07-19 06:05 Dispatching【Porthcawl】, Delivery
2025-07-18 06:05 Departure from Processing Center【Porthcawl】, Express delivery departure processing center
2025-07-17 14:04 Arriyal at Processing Center【Porthcawl】, Express delivery to processing center
2025-07-16 02:36 In Transit【Wales】, express delivery is being shipped in China
2025-07-15 04:50 Arrival at 【GB】, Arrival
2025-07-02 10:50 In Transit【Shenzhen】, express delivery is being transported in China, trunk line transit
2025-06-30 10:50 Departure from [Shenzhen], departure
2025-06-28 10:50 Received by Carrier 【Shenzhen】, carrier receiving
2025-06-26 10:50 Customs Clearance Completed【Shenzhen】, Export customs clearance completed【Customs Clearance Completed【Shenzhen】】
2025-06-24 10:50 Departure from Processing Center [Changsha], Express delivery departure processing center [Departure from Processing Center [Changsha]]
2025-06-24 06:02 Arrival at Processing Center [Changsha], Express delivery arrival processing center [Arrival at Processing Center [Changsha]]
2025-06-23 18:04 Departure from Processing Center [Changsha], leave the collection and delivery point [Departure from Processing Center [Changsha]]
2025-06-23 11:12 Changsha City, China Post has collected mail

Hi Kelli Anderson,

It's shipped by Shenzhen Shenghang International Logistics Co., Ltd. (深圳升航国际物流有限公司). Tracking information shows it was delivered on June 23. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you in time.

Tracking Number: SH9900015466YQ
Package Status: Successfully Signed for (10 days)
Country: China -> Australia
2025-06-23 16:47 Delivered Perth 6019
2025-06-22 13:56 Out for Delivery Perth 6019
2025-06-21 23:16 Arrive at the mail processing center Perth 6019
2025-06-21 14:24 Customs clearance completed
2025-06-20 20:21 The import customs keep it for inspection
2025-06-20 12:12 Customs clearanceisin progress
2025-06-19 13:29 Arrive at Airport
2025-06-18 12:37 Departure【HK International Airport】
2025-06-17 23:25 Airline accepts 【Hong Kong】
2025-06-17 11:53 Delivered to the carrier for transportation【Hong Kong】
2025-06-16 22:29 Express delivery departure processing center【Hong Kong】
2025-06-16 16:29 Express delivery arrives at the processing center [Hong Kong]
2025-06-15 22:16 Export customs/release [Shanghai]
2025-06-15 10:03 Email departure processing center [Shanghai]
2025-06-14 21:17 The email has been sorted and is ready to be sent [Shanghai]
2025-06-14 16:06 Shanghai Processing Center has received and sent to [Shanghai]