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My letter track nr RR023106340BR is stuck at Guangdzhou for too long

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Please, would you please inform me if in FOSHAN city an international registered letter (like mine is above) won´t be delivered to addressee on future, it means, addressee will have to go to a post office to get it? A postmail agent phoned and told this to my addressee yesterday (the subject was my letter is above mentioned).
Is this a true thing?
If it is true, a common letter will continue being delivered at addressee?
Thank you in advance by your attention.

1 Answer(s)

Hi Gilberto Alcantara,

If China Post has noticed the addressee to get it from the post office, he needs to pick it up by himself.

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