My order got delivered to a wrong address

Asked by Mikey B | 9/24/2020 9:50:55 AM

I placed an order I got an order number and also a tracking number when I tracked my order it says it was delivered to an address in NY and I live in Florida how can I resolve this issue The company isnt returning my emails

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1 Answer(s)

Daisy | 9/24/2020 9:42:51 PM Reply

Hi Mikey B,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact USPS to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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