order no - ZC44191314099
INTRANSIT
SHENZHEN | Express departure from processing center [SHENZHEN]

My order has been stuck here for days now i want to know what going on with it

My order number is #8836846
Just wondering about the status of my order. It’s been more then 20 business days. Just curious when I’ll get my order because I’ve been tracking it and it’s been in the same spot since December 21st.

My two packages got stuck at exact same spot about a month ago, it normally took a 5 day to be delivered to air transport and from one to two weeks to arrive in Poland but now it looks like my packages got lost. At the same time in exact same spot.
They're not from a store, they're from a friend so i have no way of "getting a refund" but also my friend can't get any information out of China Post.
I understand current situation but this is beyond being simple delay, is there any way i can contact China post via email?
RV450866876CN
RV455208876CN