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My package has been stuck Imported to the country of destination for a month

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hi, My package has been stuck Imported to the country of destination for more than a month all it says that its on PL,DPD which i called them and they said they don't have my package.
My order YJIDB0836563066YQ . I would like to know the status of my order now. When will it be delivered?

thank you.

4 Answer(s)

user
Hi kresmes,

It's sent by YJI express by the seller. You need to contact the seller in China to contact YJI express to check what happens to it.

Number: YJIDB0836563066YQ
Package status: In transit
Country: China -> Spain
2022-04-22 23:49 PL,DPD, Item arrived at destination.
2022-04-19 05:49 PL,MALA, Item is in transit.
2022-04-15 15:49 RU,YARTSEVO, Item is in transit.
2022-04-10 23:49 KZ,RAZYEZD, Item is in transit.
2022-04-05 19:49 CHINA,ALASHANKOU, Item is in transit.
2022-03-30 23:49 CHINA, CHONGQIANG, Item is awaiting customs clearance.
2022-03-26 07:49 CHINA, GUANGZHOU, Item is in transit.
2022-03-25 19:49 CHINA, GUANGZHOU, Item accepted.
2022-03-24 19:49 Guangzhou, CHINA, GUANGZHOU, ARRIVAL AT OUTWARD OFFICE OF EXCHANGE
2022-03-24 19:47 Electronic information on the goods has been received
user
Hi, yeah i did try to message the seller multiple time and he keep on ignoring my messages and his shop on AliExpress is not there anymore, and i called DPD poland because it says its there and they say they dont have it either
user
Hi kresmes,

If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
user
already opend a dispute
thank you so much for the help :D.

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