Hi Fares,

It's waiting for the recipient to submit declaration materials to the customs in Chengdu now. The recipient should have got the notice. You'd better also push the recipient to submit.

Tracking Number: EW167882185FR
Package Status: In Transit (21 days)
Country: France -> China
China Post:
2025-12-08 15:36 Chengdu 61020060, waiting for the recipient to submit declaration materials to the customs, [Chengdu International Customs Broker], Tel: 028-85885101
2025-12-08 15:33 Chengdu 61002500, leave the email at [Chengdu International Exchange Bureau]
2025-12-07 18:24 Chengdu 61002500, the mail arrived at [Chengdu International Exchange Bureau]
2025-12-07 15:33 Chengdu 61000071, the mail has left [Chengdu Shuangliu Mail Processing Center Packaging Workshop] and is being sent to the next stop.
2025-12-07 15:33 Chengdu 61000071, the mail arrived at [Chengdu Shuangliu Mail Processing Center Packaging Workshop]
2025-12-06 19:51 Sichuan Province 61000600, in order to deliver the mail safely as soon as possible, the mail will be temporarily adjusted to [Chengdu Center] for transfer.
2025-12-05 15:13 Guangzhou 51000061, the email has left [Guangzhou Aviation Center] and is being sent to the next stop.
2025-12-05 15:13 Guangzhou 51000061, the mail arrived at [Guangzhou Aviation Center]
2025-12-05 11:23 Guangzhou 51000061, due to aviation security inspection requirements, the mail cannot be shipped and will be transported by other methods. Please wait patiently.
2025-12-05 10:26 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2025-12-05 10:26 Guangzhou 51040034, the mail arrived at [Guangzhou International Exchange Bureau]
2025-12-04 22:58 Guangzhou City 51040034, retained by the Import and Exchange Bureau
2025-12-03 06:32 Sent to carrier
2025-12-02 09:42 Leaving the overseas export exchange bureau (not yet arriving at China Post)
2025-12-02 08:29 Arrive at the Overseas Export and Exchange Bureau
2025-12-01 14:45 【FR】Received
La Poste (Colissimo):
2025-12-08 15:36 CN, The import/export formalities of your package are suspended due to a missing invoice. Our services may contact you.
2025-12-08 02:37 CN, Import/export formalities are in progress on your package.
2025-12-04 22:58 CN, Your package continues its journey to its destination territory.
2025-12-02 09:42 EN, Your package is ready to leave its shipping territory. It will be handed over to the carrier for delivery.
2025-12-02 00:38 EN, Your package is in transit on our logistics platforms.
2025-12-01 20:00 EN, Your package is being transported to the logistics platform.
2025-12-01 14:45 FR, Your Colissimo will soon be entrusted to us! It is being prepared by your sender.
2025-12-01 14:45 EN, Your package has been dropped off at a postal point.

Hi, what to do if the tracker web said it's being held at customs because of missing invoice? I have paid the tariff of my package, please kindly respond to this question.