My package is stuck

Asked by SuspiciousReference2 | 8/11/2020 7:33:45 PM

My package did not pass the safety checkpoint even though it is just a plush toy is there anyway to fix this or do I need to get a refund

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 8/12/2020 7:57:09 AM Reply

Hi SuspiciousReference2,

Please provide the tracking number in order to check it for you.

You need to contact the seller to refund you if you couldn't receive it.

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