My package is stuck at the custom since a week

Asked by sephora | 11/26/2018 1:46:40 AM

Hello,
My package from France has been stuck at the Chinese custom clearence for a week now. What is the problem and who should I contact to unblock the situation?
tracking numer: CC811537035FR

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 11/26/2018 6:16:29 PM Reply

Hi sephora,

Your package is in the process of customs clearance. You'd better contact the recipient and let the recipient contact China Post through 11183 to ask.

2018-11-20 00:00--China, your parcel is in the process of customs clearance.

Related Questions

Item stuck at Custom for a week (SIngPost Tracking: RT189863943SG) (0 reply)

Dear Sir, i have item held by custom in China. Please kindly assist.

Latest Status Information

06/08/2025
10:16
Held by Custom

Stuck in custom for 1 week (0 reply)

EB777879559CN

Issues with item. Stuck at customs for 1 week with no further updates

Package stuck at import customs in Shenzhen (4 replies)

Hello,

I have sent a parcel to Shenzhen via EMS and it has been more than a week that the package is stuck at import customs. I have noticed that it bounced from custom to custom and now it is stuck, what can I do about it and when is the receiver is going to receive the package? My tracking number is EE202395315CA Thanks.

Package stuck at the export customs for a week (0 reply)

when is it going to arrive? (RA183051765TW) (1 reply)

Why my package is stuck in custom? - When can i get it back? (1 reply)

Parcel stuck on china custom, had 3 attempts to leave,looks like infinite loop (8 replies)

Parcel stuck at GuangDongShengGuangZhouShi CUSTOM 51040034 (1 reply)