My package is stuck for one month

Asked by Hui Li | 9/17/2021 7:45:52 AM

Tracking: EV736439433CN
My package has not moved for nearly a month, can anyone help?
Thank you

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 9/20/2021 1:53:22 AM Reply

Hi Hui Li,

EMS is slow at present. It was received by airline on August 23 and takes about 30-60 days to have update showing it arrives in UK after it was received by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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