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Package stuck since more than 1 month

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Hi guys,

I need your help. We have many packages stuck in China since at least 1 month and we don't know if the customers will still receive them.

Here's an example
Tracking number: LL971278242CN

It would be great if you could give us further information on this.

Thank you,
Lena

3 Answer(s)

user
Hi Lena,

Wuhan is the outbreak city of coronavirus in China. Transportation stops because of coronavirus. You package may be stuck because of this. You can only wait in this situation.
user
CP002156270NP
Please still not daliverd this packge late me know what the problems.


user
Hi Shiva bhatta,

It's still in transit to China now. There will be further update when it arrives in China.

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