Package stuck since more than 1 month

Asked by Lena | 2/25/2020 2:25:31 PM

Hi guys,

I need your help. We have many packages stuck in China since at least 1 month and we don't know if the customers will still receive them.

Here's an example
Tracking number: LL971278242CN

It would be great if you could give us further information on this.

Thank you,
Lena

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3 Answer(s)

Daisy 2/25/2020 7:17:48 PM

Hi Lena,

Wuhan is the outbreak city of coronavirus in China. Transportation stops because of coronavirus. You package may be stuck because of this. You can only wait in this situation.

Shiva bhatta 2/25/2020 11:12:57 PM

CP002156270NP
Please still not daliverd this packge late me know what the problems.


Daisy 2/26/2020 10:19:09 PM

Hi Shiva bhatta,

It's still in transit to China now. There will be further update when it arrives in China.

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