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My package is stuck in China

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Hello, I ordered an item from China to be shipped from Canada. The tracking number is LZ598018320CN.

It appears as though China Post processes and ships it, Canada Post accepts it then sends it right back and it then gets processed and shipped again and sent back. It has happened nine times now. Clearly there is something wrong with the shipping. I contacted the company and all they do is send me a generic message showing me that it’s been shipped even though it just keeps being returned. I don’t know what else to do. Thank you.

Marty

1 Answer(s)

Hi Marty,

It didn't pass the check and was returned back for many times. It was delivered to you again now. You need to track it in the following days to see if it's normal. If it's returned back again or you couldn't receive it in time, you need to contact the seller to reflect the problem and give you a solution.

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